To begin shopping, tap the “Shop Order” button within the app to get to work. Message the Shipt member when you begin your shopping trip. That lets the member know their order is in progress, and it’s a nice customer service touch that can influence your rating or tip amount.
It’s critical to understand the unique requests on each order to provide high-quality service. Shipt members can make special requests or list per-item substitution preferences. The first step in shopping for a Shipt order is to view the delivery time frame for the order and any notes or special requests. If the order doesn’t interfere with other deliveries you have scheduled, hit claim to take the job. It’s important to review this information carefully so you have a general idea of how long the shopping trip will take. Information includes the closest store to you, the delivery address, and the number of items in the order. If you receive an order offer, you can tap the order within the Shipt app to learn more about what’s involved. However, Shipt temporarily places new shoppers near the top of the chain to give them a chance to accept orders. Shoppers gain a rating after completing their first few shopping trips, after which orders become available to you based on your rating. The highest-rated Shipt shopper in a zone gets the offer first, so it’s essential you deliver on time and have excellent customer service to build your rating over time. Orders become available based on your shopper rating and the demand in your zone. Scheduling yourself doesn’t mean you automatically receive grocery orders. However, you can also set your schedule the same day you want to work, so there’s flexibility. You can schedule zones up to a week in advance. A delivery zone is the combination of the delivery time frame and the specific metro you’re willing to shop in. Shipt shoppers use the Shipt app to schedule themselves into a delivery zone. Scheduling Shifts & Accepting Orders in the Shipt App
Shoppers manage every part of this process through the Shipt app in three primary steps. Shipt Shoppers are the workers responsible for purchasing groceries or products and delivering them to Shipt members. Shipt members build a virtual shopping list using the app, check out, and have their order delivered to their home. Shipt allows its members (customers) to order same-day delivery from a variety of retailers, including: This members-only service is best known for offering incredibly fast delivery times, same-day orders from Target, and alcohol or prescription delivery options. Target acquired Shipt in 2017, and Shipt now operates in more than 5,000 cities in the U.S. Shipt was founded in 2014 and has since become the fastest-growing grocery delivery service in the United States, according to Business Wire.
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